Privacy Policy

Last Updated: March 12, 2025

Introduction

Welcome to Eden's Gate Spa & Wellness. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit https://www.edensgatespaandwellness.com/ and use our services.

By accessing our website and services, you agree to this Privacy Policy.

1. Information We Collect

We collect information to provide a seamless experience, including:

A. Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Payment information (processed securely via third-party services)
• Account information (if applicable)

B. Automatically Collected Information

• IP address and browser type
• Device information
• Website interaction data (e.g., pages visited, clicks)
• Cookies and tracking technologies

2. How We Use Your Information

Your data is used for:

• Providing Services: Managing bookings, appointments, and purchases
• Communication: Sending appointment reminders, updates, and promotions
• Personalization: Enhancing your experience on our website
• Security & Compliance: Ensuring fraud prevention and legal compliance

SMS and Email Communications

By providing your phone number and opting in, you agree to receive SMS messages regarding:

• Appointments & Service Updates
• Exclusive Promotions
• General Business Communications

Text Message Terms:

• Message Frequency: Max 4 messages per month
• Opt-Out: Reply STOP to unsubscribe
• Help: Reply HELP or contact edensgatespa@gmail.com
• Standard message and data rates may apply

We do not sell or share your mobile number with third parties for marketing purposes.

3. Who We Share Your Information With

We do not sell or rent personal data. However, we may share your information with:

• Service Providers: Payment processors, email/SMS services, and website hosting providers
• Legal Authorities: When required by law, fraud prevention, or security reasons
• Business Transfers: In case of mergers, acquisitions, or restructuring

4. Cookies & Tracking Technologies

We use cookies to:

• Analyze site performance
• Enhance user experience
• Track interactions for marketing purposes

You can manage your cookie preferences in your browser settings.

5. Data Retention

We retain data as follows:

• Contact details: Retained while you have an active relationship with us
• SMS opt-in records: Stored for 4 years to comply with TCPA regulations
• Payment records: Retained for business and tax purposes

6. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Opt out of marketing communications
• Request a copy of your data

To exercise your rights, contact us at edensgatespa@gmail.com.

7. Security Measures

We implement security measures to protect your data, but no online transmission is 100% secure.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Changes will be posted with a revised Last Updated date.

For any concerns, contact us at edensgatespa@gmail.com or 720-317-9421.